Welcome to the ScubaTheory.com FAQ page! Below you’ll find answers to some of the most common questions about our online courses and services. If you can’t find the information you’re looking for, please feel free to contact us.
1. What is ScubaTheory.com?
ScubaTheory.com is an online learning platform dedicated to providing high-quality scuba diving education. We offer a range of digital courses designed to help divers enhance their knowledge and skills and prepare for the PADI IDC and IE.
2. What courses do you offer?
We offer a variety of courses covering different aspects of scuba diving, including theory, safety, advanced techniques, and more. Our courses are designed to complement your practical diving experience and help you succeed in becoming a dive professional.
3. How are the courses delivered?
Our courses are 100% online and delivered through the LearnPress plugin on our WordPress-based website. This means you can access your course materials anytime, anywhere, as long as you have an internet connection.
4. How do I enroll in a course?
To enroll in a course, simply browse our course catalog, select the course you’re interested in, and click “Enroll Now.” You’ll be prompted to create an account or log in if you already have one. Once your payment is processed, you’ll gain immediate access to the course materials.
5. What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards and other options as available on our checkout page. All payments are processed securely.
6. Can I access the courses on mobile devices?
Yes! Our courses are fully responsive and can be accessed on any device, including smartphones and tablets, making it easy to learn on the go.
7. How long do I have access to the course materials?
Once you enroll in a course, you’ll have lifetime access to the course materials. This means you can revisit the content as many times as you like, whenever you need a refresher.
8. What if I have technical issues with the course platform?
If you encounter any technical issues while accessing the courses, please contact our support team at info@scubatheory.com. We’ll assist you in resolving any problems as quickly as possible.
9. Are there any prerequisites for enrolling in a course?
Some courses may have prerequisites, which will be clearly stated in the course description. If you’re unsure whether a course is right for your level, feel free to reach out to us for guidance.
10. Is there a refund policy?
All sales are final, and we do not offer refunds for digital products or courses. We encourage you to review our Refund Policy before making a purchase.
12. How do I contact customer support?
If you have any questions, need assistance, or require further information, you can reach our customer support team at info@scubatheory.com. We’re here to help!
Still Have Questions?
If your question wasn’t answered here, please don’t hesitate to contact us. We’re committed to making your learning experience on ScubaTheory.com as smooth and enjoyable as possible.